CPKC innovation catalyst sparking and facilitating innovation across CPKC - ON-1044

Project type: Innovation
Desired discipline(s): Engineering - other, Engineering, Business, Social Sciences & Humanities, Design
Company: Canadian Pacific Kansas City
Project Length: 4 to 6 months
Preferred start date: As soon as possible.
Language requirement: English
Location(s): Mississauga, ON, Canada
No. of positions: 1
Desired education level: Undergraduate/BachelorMaster's
Open to applicants registered at an institution outside of Canada: No

About the company: 

With over 20’000 employees and $100B CAD in market capitalisation as the only single-line rail network connecting North America, CPKC provides innovative and efficient freight transportation services to key markets across the continent elevating safety, improving service and driving sustainability. Our trains transport bulk, merchandise, and intermodal loads through our 22,000 miles of rail network across the continent—from ports to inland locations, across borders, and right to the final destination. We are changing supply chains, connecting communities and fueling economic growth in Canada, the United States and Mexico. As part of the Chief Information Officer's organization (Information Services), the Innovation Program is dedicated to enabling, supporting, and scaling innovation across CPKC's broader operations. We work closely with business partners, enterprise architecture, and delivery teams to foster innovation for and with our internal and external customers. By leveraging design, technology, and business tools, we co-create solutions to business challenges through new products and service offerings, process redesigns, and technology implementations

Describe the project.: 

As part of the broader mandate of innovation programs, this project is aimed at developing and implementing processes that enable and expand bringing innovation service offering to broader CPKC employees across different departments, focusing on three key personas:

• Employees who want to be informed about innovation tools and methods
• Employees who want to be part of innovation projects
• Employees who want to initiate and lead innovation projects

The project entails developing new and adopting existing innovation methods to meet organizational needs, design and delivery of training workshops to teach innovation methods and develop innovation ambassadors, leveraging Gen AI to develop a self-serve virtual innovation coach, establishing and nurturing new channels to expand innovation reach across different geographies and locations, developing a unique design identity through the CPKC design system, and curating and presenting cutting-edge technology developments to CPKC leadership by designing and delivering innovation days.

Required expertise/skills: 

1. Track Record in Design and Innovation: Proven experience in applying design and innovation to solve real-world business or social problems.
2. Human-Centered Design: Practical knowledge of human-centered design, service, and product design principles.
3. Facilitation Techniques and UI/UX Design: Exposure to facilitation techniques, UI/UX design, business design, and developing high-tech value propositions.
4. Online Collaboration & Design Tools: Proficiency with online collaboration tools like Miro, Adobe Creative Cloud (InDesign), and Microsoft Office 365 (PowerPoint).
5. Stakeholder Management: Good stakeholder management skills, with the ability to work with a wide range of stakeholders at varying levels of the organization.
6. Communication Skills: Strong verbal and written communication and storytelling skills, with the ability to present ideas clearly and effectively to diverse audiences.
7. Project Management: Basic understanding of project management principles, including planning, executing, monitoring, and closing projects.
8. Research Skills: Ability to conduct thorough quantitative and qualitative research, market trends, and technology developments.
9. Digital Transformation and Strategy: Exposure to enterprise technology, digital transformation, and strategy is an asset.
10. Programming: Basic programming skills (C#, Python) and familiarity with 3D graphics tools (Unity, SketchUp, Blender) are considered an asset.